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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Marie

July 29, 2026

5  out of  5
rating by Christina Marie
"Mike Whitford's team is amazing, Ashlee and Diana are helpful, knowledgeable and simply phenomenal.
Rates are extremely fair (considering LV rates), customer service is top notch.
Their overall ratingS speak for themselves."
We responded:
"Thank you, Christina Marie, for your wonderful feedback! I'm delighted to hear that Dianna made your transition to Nevada smooth and that you're satisfied with our rates and coverage. We truly appreciate your referrals and are excited to continue serving you. If you ever need anything else, feel free to reach out!"
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nonie dela cerna

July 29, 2026

5  out of  5
rating by nonie dela cerna
"Ashlee helped us on renewing our insurance, as soon as we entered the door she smiled at us and asked how she can help us, no waiting time she let us sat in front of her and started the conversation, answered our questions and done. Very professional. Keep it up Ashlee and thank you once again."
We responded:
"Thank you, Nonie, for taking the time to leave us a review! I'm happy to hear that Ashlee made your insurance renewal process smooth and professional. We appreciate your kind words and will definitely pass along your thanks to her. We're always here to help if anything else comes up!"
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Michael Mariscal

July 23, 2026

5  out of  5
rating by Michael Mariscal
"I can’t say enough good things about Mike and his team (Yudhit Juarez). State Farm agents and associates are of paramount importance to the success and future growth of the State Farm. We still need agents to build a relationship and trust with the customers. Mike and his team do exactly that."
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Mae Jensen

July 21, 2026

5  out of  5
rating by Mae Jensen
"Very nice people ,loyal aswell"
We responded:
"Mae, thank you for taking the time to leave us a review! I'm happy to hear that you find our team both nice and loyal. We strive to provide the best service possible. Let us know if we can help with anything else!"
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Jeffrey Chin

July 10, 2026

5  out of  5
rating by Jeffrey Chin
"I had an outstanding experience with the team at State Farm Mike Whitford’s office, especially Ashley. I had several questions about my policy, and she answered every one of them quickly, thoroughly, and in a way that was easy to understand. She took the time to explain all of my options and helped me choose what was best for my specific situation instead of trying to upsell me on things I didn’t need.

It’s refreshing to work with someone who genuinely cares about making sure you understand your coverage and feel confident in your decisions. Ashley’s professionalism, knowledge, and excellent customer service made the entire experience stress-free. I highly recommend Mike Whitford’s State Farm office to anyone looking for honest advice and exceptional service!"
We responded:
"Thank you for your review, Jeffrey! I'm really happy to hear that Ashley was able to assist you so effectively with your policy questions. It's important to us that our customers feel informed and confident in their choices, and I'm glad Ashley's approach made your experience a positive one. We appreciate your recommendation and are here if you need anything else!"
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Melissa Cline

July 2, 2026

5  out of  5
rating by Melissa Cline
"If you ever come across Ashlee and Judy, you would be so lucky! They are absolutely the nicest and so helpful! But then again, everyone I have ever dealt with at State Farm is! For example, as proof that you should choose State Farm… I was in a really bad car accident a month ago, and they were on top of everything! EVERYTHING! Rental, phone calls, help… you name it, they were there! Then, when I bought a new car, they did everything to make the transition easy and painless! Thank you for being the best insurance company I have ever had! I will never go anywhere else!"
We responded:
"Melissa, thank you for taking the time to leave us a review! I'm so happy to hear that Ashlee and Judy, along with the rest of our team, were able to support you through your car accident and make your new car transition smooth. Your kind words mean a lot to us, and we're grateful to have you as part of our State Farm family. We're always here if you need anything else!"
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Carrie Simington

July 1, 2026

5  out of  5
rating by Carrie Simington
"Diana was super helpful throughout my entire process of transitioning my auto and homeowner insurance to State Farm. I would recommend them to anyone."
We responded:
"Carrie, thank you for taking the time to leave us a review! I'm happy to hear that Diana was able to assist you with your insurance transition. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
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Michelle Roth

June 25, 2026

1  out of  5
rating by Michelle Roth
"This is the worst State Farm office I have ever worked with aside from the company itself. I have had State Farm for several years in both Arizona and Nevada. My rates jumped from $208 a month to $264 a month. When I was finally able to reach someone to ask why, I was given no explanation. Only that Marcella should have told me that my rates were going up. Never heard a word from her. In fact I haven't spoke with her in 2 years since I added this vehicle to my policy. Good bye State Farm. Worst customer service by far."
We responded:
"Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected rate changes and communication issues can be. Providing clear communication and responsive service is important to us. While insurance rates can change for a variety of reasons, we understand the importance of explaining those changes and keeping our customers informed. We appreciate you taking the time to share your concerns and wish you all the best moving forward."
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Lisa Curtis

June 16, 2026

1  out of  5
rating by Lisa Curtis
"Worst agency I'd never do business with them again. They never answer the phone or call back even during business hours. Even emails they never respond to. I don't know how this agency is even still open. Horrible customer service."
We responded:
"Thank you for your review. We're sorry to hear about your experience and understand how frustrating it can be when expectations aren't met. Providing responsive and helpful service is very important to us, and we take concerns like yours seriously. Thank you for taking the time to share your experience."
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Lynnea Calliham

June 8, 2026

5  out of  5
rating by Lynnea Calliham
"Diana was the agent that helped me today and I can tell you not only was she extremely patient but understanding she did everything she possibly could to help me get a lower rate instead of charging me extra like progressive does I was a great customer for them I was never late on my payments and they just didn’t really care or give me The best options nor did they help me lower my bill. She got me two extra policies added for the amount that I was paying at progressive and I’m still paying cheaper if not the same amount on full coverage so I’m extremely happy overall so far with them thank you again! Thanks Diana !"
We responded:
"Thank you for taking the time to leave us a review, Lynnea! I'm really glad to hear that Diana was able to assist you in finding a better rate and adding extra policies. It's important to us that you feel valued and supported, and I'm happy to know you're satisfied with your experience. We're always here if you need anything else!"
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Marie Magre

May 28, 2026

5  out of  5
rating by Marie Magre
"Diana is the best! She is very professional, friendly, calm, and prompt. I truly appreciate her excellent customer service and knowledge about the company. She always makes me feel appreciated and genuinely cares about my experience with State Farm. Thank you so much for being a great person to work with. Because of how to treated me, I decided to keep my policy with State Farm. Way to go, Diana. Keep up the good work!"
We responded:
"Thank you, Marie! I'm so happy to hear about your positive experience with Diana. She truly is a gem, and we're lucky to have her on our team. It's wonderful to know that her professionalism and care have made such a difference for you. We appreciate your decision to stay with State Farm. We're always here if you need anything else!"
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Mary K Homick

May 28, 2026

5  out of  5
rating by Mary K Homick
"Spoke with Judy, she was friendly, helpful and will take the time to listen. Over the years I've become very jaded with State Farm. Judy is the only reason I stay with this company. Thank you Judy for helping me with all my concerns."
We responded:
"Thank you, Mary! I'm happy to know that you've had a positive experience with our office. We truly appreciate your loyalty and are always here to help with any concerns you might have. Don't hesitate to reach out if you need anything!"
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Katie Jones

May 19, 2026

5  out of  5
rating by Katie Jones
"I would like to thank Diana for all her help. She answered every one of my questions she helped me with my life insurance my business insurance what an amazing person Diana is I appreciate her so much. Look forward to doing business for a lifetime. Thank you so much Catherine Jones."
We responded:
"Thank you for your wonderful feedback, Katie! I'm happy to know that your insurance needs were met to your satisfaction. We're grateful for your trust and look forward to serving you for many years to come. If you ever have more questions or need assistance, feel free to reach out!"
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Jodi

May 9, 2026

5  out of  5
rating by Jodi
"Always helpful"
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Dwayne Johnson

April 30, 2026

5  out of  5
rating by Dwayne Johnson
"Customer Service And Product Knowledge Is What Sets This Agency In A Class By Themselves! Ashlee Is A Driving Force Behind The Excellent Service Experienced At This Agency! Thank You Guys For A Job Well Done!🫡"
We responded:
"Thank you, Dwayne! I'm happy to know that our customer service and product knowledge have made a positive impact. Ashlee truly is a valuable part of our team, and we're grateful for your recognition. We appreciate your support and look forward to assisting you with any future needs!"
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Mae Fejeran

April 22, 2026

5  out of  5
rating by Mae Fejeran
"Thank You Ashley! You are an absolute asset to Mike Witford’s Team! You and I are an accomplishment, we worked together to make it happen. I appreciate your support. God Bless You!"
We responded:
"Mae, thank you for your wonderful feedback! I'm so happy to hear about your positive experience with Ashley. She's indeed a valuable part of our team, and we're grateful for her dedication. If you need anything else, feel free to reach out!"
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Albert Paxton

April 20, 2026

5  out of  5
rating by Albert Paxton
"The Mike Whitford Agency has delivered outstanding service to me regarding my Dwelling Renter Policy on a Las Vegas home.

Specifically, Marcela Krajeski and Diana Casey are 5-star professionals regarding: (1) explaining the Policy Form & Language, (2) interpreting State Farm's correspondence language and billing procedures, and (3) prompt, courteous customer service to me."
We responded:
"Thank you, Albert, for your fantastic feedback! I'm glad to hear that Marcela and Diana provided such excellent service with your policy. Our team is dedicated to ensuring clear communication and prompt assistance. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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julianna moreno

April 15, 2026

1  out of  5
rating by julianna moreno
"Very bad phone etiquette. Pushed me off the phone and wouldn’t answer my questions. Instead of helping me she told me to go online and send an email. I called because I wanted to talk to a human and not get an AI response. Allegedly this was the manager on the phone with me. Absolute terrible customer service! She didn’t even let me ask any questions. She told me she was going into a meeting. WHY EVEN PICK UP THE PHONE?"
We responded:
"After reviewing our records, we can confirm you are not a current or past customer. This review appears unrelated to our business."
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Liz Mamucud

April 3, 2026

5  out of  5
rating by Liz Mamucud
"Rebecca and Ashlee were very patient and extended utmost help. I really do appreciate them ☺️"
We responded:
"Thank you, Liz! I'm happy to hear that Rebecca provided you with such patient and helpful service. We truly appreciate your kind words and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Pardis Khashavi

March 31, 2026

5  out of  5
rating by Pardis Khashavi
"Thank you Rebeca you were amazing"
We responded:
"Pardis, thank you for your feedback! I'm happy to hear that Rebeca provided amazing service. Our team is dedicated to ensuring a great experience for everyone. If there's anything else we can assist you with, feel free to reach out!"
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Amanda Striker

March 27, 2026

5  out of  5
rating by Amanda Striker
"Had a wonderful experience setting up my insurance with Jlah!"
We responded:
"Thank you, Amanda! I'm glad to hear you had a wonderful experience setting up your insurance with Jlah. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Glenn Jackson

March 25, 2026

5  out of  5
rating by Glenn Jackson
"Oh I will be glad to share with you about my experience when I came into the office . Ashlee was very polite and helpful, I was requesting some new safedrive monitoring devices for my new vehicle. She is so very nice and made me feel like I’m truly part of the State Farm family. You made a very good choice when you hired her . Thanks for all you did and will do for me moving forward. God Bless and keep all of you ."
We responded:
"Thank you, Glenn, for sharing your experience! I'm happy to hear that Ashlee made you feel welcome and part of our State Farm family. We're grateful to have her on our team, and I'm glad she could assist you with your safedrive monitoring devices. We appreciate your kind words and look forward to continuing to support you. Let us know if there's anything else we can do for you!"
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Janice Hicks

March 17, 2026

5  out of  5
rating by Janice Hicks
"I would just like to say how much i love and appreciate Rebecca Blanco-Rameriz for going above and beyond to help me with my car insurance and my renters insurance . She is very professional and also very kind . She helped me so much like no one ever before . I truly appreciate her and I will always stay with mike whitford ins agency because of her . Thank you so much Rebecca"
We responded:
"Thank you for your wonderful feedback, Janice! I'm delighted to hear how much Rebecca's dedication and professionalism have positively impacted your experience with both car and renters insurance. Your loyalty means a lot to us, and we're grateful to have you as part of our community. If there's anything else we can assist you with, feel free to reach out!"
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Sara Calvert

March 13, 2026

5  out of  5
rating by Sara Calvert
"I’ve been with State Farm for many years. By far my favorite insurance carrier, from the customer service to the coverage. I’ve been working with an agent named Judy for the past few years now that I absolutely adore! She’s efficient, knowledgeable, friendly and extremely helpful every time I call in no matter what I need. I can’t express enough how grateful I am for Judy and the service of State Farm! Highly recommend!"
We responded:
"Thank you for your wonderful feedback, Sara! I'm so happy to hear that you've had such a positive experience with our team, especially with Yudhit. Her dedication and expertise truly make a difference, and we're grateful to have her on our team. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Sarah Cunningham

February 21, 2026

5  out of  5
rating by Sarah Cunningham
"State Farm is only as good as its Agents! Ashlee is by far one of the best agents at Mike Whitfords State Farm. Ashlee knows what she is doing! Shes informative, she’s hospitable, easy to talk to, she stays on top of the changes in the company and in our policy. When you have that type of agent, you don’t want to go to anyone else. I also enjoyed doing my family life insurance with Marcela. She took her time, educated us on the different policies until we found one that was better suited for our budget. The best two agents I had pleasure working with."
We responded:
"Thank you, Sarah, for your wonderful feedback! I'm so happy to hear that Ashlee and Marcela provided you with such excellent service. Our team is dedicated to staying informed and making sure our customers feel comfortable and well-informed. If you ever need anything else, feel free to reach out!"