Reviews
State Farm® Agent Mike Whitford
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Rod Rodriguez
October 23, 2026
"Ashlee was great! She greeted us right away, answered all of our questions , and really took her time to explain everything during our visit. The entire staff here is awesome and we love doing business with them."
We responded:
"Rod, thank you for taking the time to leave us a review! I'm glad you had a positive experience with our team and felt well taken care of during your visit. We appreciate your support and love having you with us. Don't hesitate to reach out if you need anything!"
Markie
October 23, 2026
"Ashlee was awesome!!! Worked with me and help with my issue."
We responded:
"Markie, thank you for taking the time to leave us a review! I'm glad we could assist you and make things easier. We appreciate your feedback and support. Let us know if we can help with anything else!"
Malik Massey
October 23, 2026
"Diana Casey was absolutely amazing! From start to finish, she made the entire experience easy and enjoyable. She’s incredibly personable, knowledgeable, and genuinely cares about the people she helps. It’s refreshing to work with someone who goes above and beyond to make sure you’re taken care of. Diana is a true asset to State Farm, and I can’t recommend her enough. If you’re looking for exceptional service, ask for Diana Casey!"
We responded:
"Thank you for taking the time to leave us a review, Malik! I'm glad to know that your experience was easy and enjoyable. We always strive to go above and beyond for our customers. Your recommendation is greatly appreciated. Don't hesitate to reach out if you need anything!"
Mark Ziegler
October 23, 2026
"Great service local office"
We responded:
"Mark, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with our local office. Let us know if we can help with anything else!"
Jeff Hoffman
October 23, 2026
"Frankie was able to assist me efficiently. Thank you"
We responded:
"Jeff, thank you for taking the time to leave us a review! I'm glad to hear that Frankie was able to assist you efficiently. We appreciate your feedback and support. Let us know if we can help with anything else!"
Sheryl Rausch
October 22, 2026
"Ashlee was great to deal with and very pleasant"
We responded:
"Sheryl, thank you for taking the time to leave us a review! I'm happy to hear that Ashlee made your experience a pleasant one. We're here to help, so feel free to reach out if you need anything else!"
Warren Spayth
October 22, 2026
"The customer service I received over my 15 years with Mike Whitford's team has been truly exceptional. My only reason for leaving was that my rates tripled over the last 5 years. Another major carrier offered me the same coverage for much less.
Thanks Mike for the good service, maybe I'll see you again if the rates go down."
We responded:
"Thank you, Warren, for your kind words and for being with us for 15 years. I'm glad to hear that our customer service met your expectations during your time with us. I understand your decision regarding the rates, and I appreciate your honesty. If circumstances change, we'd be happy to welcome you back. We're always here if you need anything!"
Ryan Madsen
October 21, 2026
"Ashley was very good to work with and she was very nice and professional. She was very quick and very helpful."
We responded:
"Ryan, thank you for taking the time to leave us a review! I'm glad to hear that Ashley provided you with such a positive experience. We appreciate your feedback and are happy to have been able to assist you. Feel free to reach out if you need anything else!"
Kattie Dedios
October 20, 2026
"Ashlee was amazing and assisted with changing my payments and answering all my questions"
We responded:
"Kattie, thank you for taking the time to leave us a review! I'm glad we could assist you with your payment changes and answer all your questions. Feel free to reach out if you need anything else!"
Ed VanWormer
October 20, 2026
"Amazing people very easy to work with. Can't recommend them enough!"
We responded:
"Ed, thank you for taking the time to leave us a review! I'm happy to hear that you found our team easy to work with. We appreciate your recommendation and support. Let us know if we can help with anything else!"
Fred Castillo
October 20, 2026
"Yazaret was very patient with me in making adjustments on my coverage. She is very easy to talk to and she is so patient. I called her twice today and she was very helpful."
We responded:
"Fred, thank you for taking the time to leave us a review! I'm glad to hear that Yazaret was able to assist you with your coverage adjustments and that you found her easy to talk to. We appreciate your feedback and are here to help if you need anything else."
Timothy Duncan
October 19, 2026
"Extremely helpful and expediently updated my info over phone. Saved me time traveling to office. Very professional."
We responded:
"Timothy, thank you for taking the time to leave us a review! I'm happy to hear that we could update your information over the phone and save you a trip. We always aim to provide professional and efficient service. Let us know if we can help with anything else!"
Harry Dunn
October 19, 2026
"Ashlee was very helpful."
We responded:
"Harry, thank you for taking the time to leave us a review! I'm glad to hear that Ashlee was able to assist you. We're here if you need anything else!"
Liz Mamucud
October 15, 2026
"Judy was always patient and extended utmost help. I really do appreciate her being so nice☺️"
We responded:
"Thank you, Liz! I'm happy to hear that Rebecca provided you with such patient and helpful service. We truly appreciate your kind words and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Jill Houska
October 14, 2026
"Frankie the young lady I spoke with was absolutely wonderful, very knowledgeable and very nice to speak with. State Farm you are lucky to have her!"
We responded:
"Thank you for your review, Jill! I'm happy to hear that Frankie provided you with such a positive experience. We're proud to have her on our team. Let us know if we can help with anything else!"
Jose Figueroa
October 14, 2026
"Diana was very professional with the details and overall she was nice and explicit with all what matters while looking for vehicle coverage"
We responded:
"Thank you, Jose! I'm glad to hear that Diana provided you with clear and professional assistance while you were exploring vehicle coverage options. We always aim to make the process as straightforward as possible. Feel free to reach out if you need anything else!"
A Angeles
October 13, 2026
"Great assistance on adding additional drivers on existing auto insurance policies. Efficiently prompt service"
We responded:
"A Angeles, thank you for taking the time to leave us a review! I'm happy to hear that you found our service efficient when adding additional drivers to your auto insurance policy. We always aim to make the process as smooth as possible. Feel free to reach out if you need anything else!"
MtsIII
October 12, 2026
"Diana called me right after I had signed onto insurance with another company and explained how easy it would be to cancel it , get refunded , and switch back to State Farm saving me more than $100 a month"
We responded:
"MtsIII, thank you for taking the time to leave us a review! I'm glad Diana was able to assist you in making the switch back to us and help you save money. It's great to have you with us again. Feel free to reach out if you need anything else!"
Raul Lopez
October 12, 2026
"Called and needed assistance got it right away great customer service and patience from Ashlee thank you so much you were great help and made the process so easy"
We responded:
"Raul, thank you for taking the time to leave us a review! I'm happy to hear that Ashlee provided you with the assistance you needed and made the process easy for you. We appreciate your feedback and are glad to have been of help. Feel free to reach out if you need anything else!"
jamie velez
October 10, 2026
"Ashley was so helpful. She made things easier to understand and I was able to set up my insurance quickly and efficiently with her. Thank you for your help Ashley!"
We responded:
"Thank you, Jamie! I'm glad Ashley could assist you in setting up your insurance smoothly and clearly. We appreciate your feedback and are here if you need anything else!"
Kathy Bankston
October 10, 2026
"Ashlee at Mike Whitford State Farm Agency was extremely helpful. She provided excellent customer service."
We responded:
"Kathy, thank you for taking the time to leave us a review! I'm glad to hear that Ashlee provided you with excellent customer service. We always aim to be helpful and supportive. Feel free to reach out if you need anything else!"
Zatheia Jones
October 9, 2026
"Thank you Ashlee"
We responded:
"Zatheia, thank you for taking the time to leave us a review! I'm glad Ashlee was able to assist you. We appreciate your support!"
Leony Bowdler
October 9, 2026
"Frankie demonstrated outstanding professionalism, patience, and expertise. She thoroughly addressed all of my concerns and went above and beyond to ensure that I received my new billing information once it was available."
We responded:
"Leony, thank you for taking the time to leave us a review! I'm happy to hear that Frankie provided you with such excellent service and was able to address all your concerns. We strive to go above and beyond for our customers. Feel free to reach out if you need anything else!"
Lisa McGuire
October 8, 2026
"So trouble free and Diana was so understanding and
set my mind at ease right away, she was extremely
knowledgeable and took care of my needs right away.
She knew exactly what I needed by asking only
a few questions it was so simple. Im very glad
she is handling my policy. I recomend her highly."
We responded:
"Thank you for taking the time to leave us a review, Lisa! I'm glad the process was smooth and straightforward for you, and that your needs were addressed with expertise. We appreciate your recommendation and are happy to have you with us. Let us know if we can help with anything else!"
Michelle Ibarra
October 7, 2026
"Ashlee was very super helpful with explaining a couple of things on my policy that I was confused about but with her help she manage do get me to understand which was a huge relief"
We responded:
"Michelle, thank you for taking the time to leave us a review! I'm glad we could help clarify your policy questions and provide the relief you needed. We're here to make things easier for you. Feel free to reach out if you need anything else!"